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Zon Guitars must be contacted prior to the return of any products.

Please get in touch with us using the "Contact Us" page to allow us the opportunity to correct any problems with your order.

Zon Guitars must be contacted within 10 days of the original shipping date in regard to any refund or exchange.

Refunds for items will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable.

If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.

Please mail your package in a prepaid, insured, traceable method to the address below.

Zon Guitars
780 Second Ave.
Redwood City, CA 94063
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